Frequently Asked Questions
Everything you need to know about our sustainable fashion collection.
What is the typical shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the specific fabric elasticity mentioned in the description.
Are your materials sustainably sourced?
Yes, 'The Green Room' is committed to ethical fashion. We use GOTS-certified organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.